Shipping policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy to help you understand how and when your order will arrive.

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times
Estimated shipping times depend on your location:

• Canada & United States: 1–3 business days

• International Orders: 3–5 business days

Please note that shipping times are estimates and may vary due to customs processing, postal delays, or high order volumes.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions on eligible orders.

Tracking Your Order
Once your order has been shipped, a tracking number will be sent to your email so you can monitor the delivery progress.

Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees once they reach your country. These charges are the responsibility of the customer.

Incorrect Addresses
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us and we will help you resolve the issue with the shipping carrier.

Contact Us
If you have any questions about shipping, you can contact us using the live chat integrated on our website, and our team will be happy to assist you.